PRIVACY POLICY

Last Updated: June 2026

Introduction

Al darvesh (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, protect, and otherwise process your personal data through our website, https://aldarvesh.in/ (“Platform”).

By accessing or using our Platform, you agree to the terms of this Privacy Policy, our Terms & Conditions, and all applicable laws of India relating to data protection and privacy. If you do not agree with this Privacy Policy, please do not use our Platform.

Our products and services are offered primarily within India, and your personal data will generally be stored and processed in India.

1. Information We Collect

We may collect personal information that you voluntarily provide when:

  • Creating an account
  • Making a purchase
  • Contacting customer support
  • Subscribing to newsletters
  • Participating in promotions or surveys

The information we may collect includes:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing and Shipping Address
  • Date of Birth (if provided)
  • Transaction and Order Details
  • Identity or Address Proof (where required)
  • Payment Information
  • Any other information voluntarily submitted by you

We may also automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Website Usage Data
  • Cookies and Similar Technologies

2. Payment Information

When you make a purchase through our Platform, payment details may be processed through secure third-party payment gateways. We do not store complete debit card, credit card, or banking credentials on our servers.

All payment processing is subject to the privacy policies of the respective payment service providers.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Deliver products and services
  • Provide customer support
  • Improve website functionality
  • Personalize user experience
  • Send order updates and service notifications
  • Conduct research and analytics
  • Detect fraud and unauthorized activities
  • Comply with legal obligations
  • Send promotional communications (with opt-out options)

4. Sharing of Information

We may share your information with:

  • Logistics and courier partners
  • Payment gateway providers
  • Technology service providers
  • Marketing and advertising partners
  • Government authorities or law enforcement agencies when legally required

We do not sell your personal information to third parties.

5. Security Measures

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

While we strive to protect your information, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials.

6. Cookies and Tracking Technologies

Our Platform may use cookies and similar technologies to:

  • Enhance website performance
  • Remember user preferences
  • Analyze website traffic
  • Improve user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

We may retain anonymized data for research and analytical purposes.

8. Account Deletion and Data Removal

You may request deletion of your personal information by contacting us at:

Email: info@aldarvesh.com

We may retain certain information where required by law, for pending transactions, dispute resolution, fraud prevention, or other legitimate business purposes.

9. Your Rights

Subject to applicable laws, you may:

  • Access your personal information
  • Correct inaccurate information
  • Update your information
  • Request deletion of personal data
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

10. Consent

By using our Platform and providing your information, you consent to the collection, storage, use, and disclosure of your information as described in this Privacy Policy.

You may withdraw consent by contacting us at the email address provided below. Withdrawal of consent may affect our ability to provide certain services.

11. Third-Party Websites

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of such websites. We encourage users to review the privacy policies of those websites before sharing personal information.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page along with the updated effective date.

Continued use of the Platform after such changes constitutes acceptance of the revised Privacy Policy.